FAQ

If your piece breaks bring it back to us and we will reweld it for free, as long as the chain is intact and able to be rewelded.

Head to our Book an Event page, fill out the form, and we will reach out to confirm your date and details.

We use 14k gold filled and 0.925 sterling silver chains.

Yes. The welding process is quick, painless, and completely safe. We use a small spot welder, no flame involved.

Yes, you can cut it off anytime by cutting at the jump ring. Keep the chain in case you want it rewelded back on later.

Each piece takes just a few minutes to weld on.

No, it does not have to be permanent. If you prefer a clasp closure instead, we can absolutely do that for you.

Do You Have Any Question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.